FAQ About Pink Premium Program
We love to give our loyal customers a treat. Therefore, we launched a brand new loyalty program: The Pink Premium Program. As a Pink Premium member, you will earn Pink Points for every Euro spent, which can be redeemed for special discounts (on products) or (limited edition) gifts. For now the program is for EURO countries only, but we are coming your way!
You can quickly and easily become a member by creating an account with us. Creating a Pink Gellac account is completely free of charge. It allows us to spoil you with regular promotions and plenty of surprises.
You can sign up as a member in different ways: via our website, our app or in one of our stores. You can also do this whilst you are placing an order, so that you can immediately enjoy all the benefits.
To take advantage of your member benefits, make sure to log in to your account whenever you make a purchase with us. Become our Partner-in-Polish!
It may happen that you forget to show your customer card to the employee behind the cash register when making a purchase. Or that you decide to complete your online order as a guest. In these cases, your purchase will not be linked to your membership and you will not see additional points in My Account.
A store purchase or online order that is not linked to your membership does not count. Unfortunately, it is not possible to link a shop purchase or online order to your membership afterwards.
The Pink Premium Program offers you a special birthday gift on your birthday, selected discounts and (limited edition) gifts in exchange for Pink Points.
- Create an account
- Like us on Instagram
- Like us on Facebook
- Like us on TikTok
- Sign up for our newsletter
- Add the date of your birthday
- Refer a friend and this friend will be gifted a 15% discount for a first purchase
Pink Gellac doesn't give a physical membership card. You can always provide your contact details in one of our stores and the Pink Points will be credited to your account.
Yes. Pink Points cannot be utilised or accrued at reseller stores or nail salons, as these locations are not part of the Pink Gellac's Pink Premium Program.
Once you have selected one of the rewards and redeemed your Pink Points this action cannot be reversed.
No, your savings balance has no monetary value; this is only used to determine your membership status and to determine which benefits are associated with your status. Converting your savings balance to money and/or exchanging it for cash is therefore not possible.
Unfortunately, you are not able to redeem Pink Points after you have paid for the purchase. It's important to redeem your Pink Points before finalising your transaction.
Earning Pink Points is not applicable to purchases of gift cards, nor to purchases made using gift cards.
No, no new Pink Points will be awarded if you use your existing Pink Points to make a purchase.
Pink Points are valid for 1 year (12 months) from the date of your purchase.
Just sign in to your account and navigate to the Rewards section. Choose a social media platform you'd like to follow, then log in to that platform and subscribe. The system will recognise your account, and you'll earn Pink Points that will be added to your account.
Share your link with a friend using WhatsApp, Facebook, or e-mail. For the first purchase your friend will receive a 15% discount. Once a friend makes a purchase above €40 and doesn't return the item, you'll receive points after a period of 24 hours.