FAQ's about My Account

You can create an account via the registration form or during checkout.

Do you have your own salon or nail studio and use Pink Gellac for your customers? Then you can request a PRO account. With this account you will receive business discount on selected products.

You can apply for a PRO account via PRO account form. To apply as a PRO customer you need a KvK registration and VAT number.

The following conditions apply to a PRO account:
- You have a skin or nail studio and use Pink Gellac for your customers;
- You have a Chamber of Commerce and VAT number;
- The Chamber of Commerce address is the same as the invoice address, this cannot be changed . The delivery address may be changed;
- Reselling Pink Gellac products is not allowed without our express permission;
- You may not share your account with third parties.

If you do not meet these conditions, you will not be eligible for a PRO account or will your PRO account will be terminated.

Click on 'Forgot password' on the Login page, you will receive an email with a link to reset your password.

Click on 'Forgot password' on the Login page, you will receive an email with a link to reset your password. It is not possible to enter a new password in your account.

If you want us to delete your account, please send an e-mail to customer service.

If you have an account you can manage your addresses in your account under the heading Contact details. Do you want to change the delivery address for an order that has already been placed? Please contact our customer service directly by phone.